Disclaimer

The information on WeaClim Solutions Pvt Ltd Web servers and Web sites is in the public domain, unless specifically annotated otherwise, and may be used by the public subject to disclaimer and refund policy. Before using information obtained from the server, special attention should be given to the date & time of the data and products being displayed. Our policy on linking from WeaClim Solutions Pvt Ltd sites states that links must directly relate to the mission of the WeaClim Solutions Pvt Ltd, and the information or data not be available from other Internet sources. This website is intended to provide information to the general public and specific industries based of open source realtime data. It is subject to uncertainties of scientific and technical research and is liable to change without any notice. Under no circumstances shall WeaClim Solutions Pvt Ltd or its constituents be liable to the user or any third party for any direct, indirect, incidental, consequential, special or exemplary damages or loss of profit resulting from any use or misuse of data from the website.

The information on this website is pictorial  guidance generated from the Numerical Weather Prediction models that have inherent degree of uncertainty. The user assumes the entire risk related to the use of information on web pages of WeaClim Solutions Pvt Ltd. This website  provides information “as is predicted by the appropriate weather model used for depicting the weather phenomenon,” and WeaClim Solutions Pvt Ltd disclaims any and all warranties, whether express or implied, including (without limitation) any implied warranties of merchantability or fitness for a particular purpose.

Refund Policy

WeaClim Solutions Pvt Ltd expresses gratitude to all the users for utilizing our online weather prediction services. We strive to provide accurate and reliable weather forecasts to our customers. We appreciate that weather forecasting is inherently uncertain. This Refund Policy outlines the circumstances under which refunds may be issued for our services.

Eligibility for Refunds: Refunds for weather prediction services will be considered under the following circumstances:

  • Technical Issues: If the users are unable to access our weather prediction services due to technical problems on our end (e.g., server downtime, login issues), then they may be eligible for a refund.
  • Service Discrepancies: If the services that the user has received significantly deviates from the description provided at the time of purchase (e.g., you purchased a monthly subscription but only received a week’s worth of predictions), you may be eligible for a refund.
  • Billing Errors: If the user is charged incorrectly or for services not received, you may be eligible for a refund.

Non-Refundable Circumstances: Refunds will not be issued in the following situations:

  • Accuracy of Predictions: Due to the unpredictable nature of weather forecasting, we do not offer refunds based on the accuracy of our predictions.
  • User Error: If the user has made a mistake during the purchasing process or failed to cancel the subscription before the renewal date, refunds will not be issued.
  • Change of Mind: If user has changed mind about the service after purchase, refunds will not be issued.

Refund Request Process: To request a refund, please follow these steps:

  • Contact Support: Email our customer support team at customercare@weaclimsolutions.com / weaclimsolutions@gmail.com with the subject line “Refund Request”.
  • Provide Details: Include the username name, account details, order number, and a detailed description of the issue the users are experiencing.
  • Submit Request: Submit the request within 14 days of the issue occurring or the charge appearing on users’ statement.

Review and Processing

  • Review Period: Our support team will review the refund request within 7 business days.
  • Notification: User will be notified via email of the outcome of the request.
  • Refund Processing: If approved, refunds will be processed within 14 business days. The refund will be issued to the original payment method.

Subscription Cancellations

  • Cancellation Policy: User may cancel the chosen subscription at any time. However, cancellations will take effect at the end of the current billing cycle. No partial refunds will be issued for cancellations made mid-cycle.
  • Auto-Renewal: The user has to ensure cancellation of  the subscription before the renewal date to avoid being charged for the next billing period.

Contact Information

For any questions or concerns regarding our Refund Policy, please contact our customer support team:

Policy Updates

We reserve the right to update this Refund Policy at any time. Changes will be posted on our website with an updated effective date.

Effective Date: 15 May 2024

We thank the users for choosing our weather prediction services. We appreciate our users’  understanding and cooperation.